FAQ
Welcome to Globiora’s FAQ page! Here you’ll find answers to the most common questions about shopping with us.
1. What is Globiora?
Globiora is a multi-niche online store offering a wide variety of products to make your everyday life easier, more stylish, and more enjoyable.
2. Do you ship worldwide?
Currently, we ship to addresses within the United States only. We are working on expanding our shipping locations soon.
3. How long does shipping take?
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Processing Time: 1–3 business days (excluding weekends and holidays)
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Delivery Time: 7–12 business days, depending on your location and shipping option chosen at checkout.
You will receive a tracking number once your order has shipped.
4. What payment methods do you accept?
We accept:
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Major Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
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PayPal
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Shopify Payments (if available in your region)
5. How can I track my order?
Once your order is shipped, you will receive an email with your tracking number and a link to track your package online.
6. Can I change or cancel my order?
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Orders can only be changed or canceled within 12 hours of placing them.
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After this time, we’ve already started processing your order, and changes may not be possible.
If you need help, contact us immediately at support@globiora.shop
7. What is your return & refund policy?
We want you to love your purchase. If there’s an issue, please visit our Refund & Return Policy page or contact us at support@globiora.shop
8. Are my payments secure?
Yes! All payments are processed through Shopify’s secure payment gateway with SSL encryption. We never store your payment details.
9. Do you offer discounts or promotions?
Yes, we occasionally offer special discounts and promotions. Sign up for our newsletter to stay updated on exclusive offers.
10. How can I contact Globiora?
You can reach us anytime at:
📧 Email: support@globiora.shop
📍 Address: 7922 Gable Bridge Ln, Richmond, TX 77407, USA